Reviews
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Nice hotel with a great staff
01/04/2010We stayed at the 4 point sheraton on new year's eve because the hotel we had been at in san francisco was booked solid and we were flying out ...
We stayed at the 4 Point Sheraton on New Year's Eve because the hotel we had been at in San Francisco was booked solid and we were flying out of Oakland early the next morning. Although it's not fancy, the staff was so friendly and we felt very comfortable there. I would definitely recommend this hotel.
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Better than I anticipated.
06/26/2009Spent 3 nights at this hotel for the first time. the hotel and room were very clean. the room was on the smallish side but very adequate, very comfortable bed, ...
Spent 3 nights at this hotel for the first time. The hotel and room were very clean. The room was on the smallish side but very adequate, very comfortable bed, flat screen TV. Bathroom was very small, sink outside the bathroom, but very nicely designed. People who work there are very nice. There wasn't a fridge in the room and when I inquired about it, they sent up one immediately (no charge). Very convenient to everything, even though I had my own car, but the neighborhood is great. I would definitely stay there again. I guess the only negative would be the size of the bathroom but that's a personal thing. Otherwise, a nicely designed room.
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Expensive for what you get
05/09/2009Small rooms, ok staff, unsecured parking............did i say small rooms? really old, nicely decorated, but old. noisy. nicer places $ a night cheaper right down the block. dirty sheets and ...
Small rooms, OK staff, unsecured parking............did I say small rooms? Really old, nicely decorated, but old. Noisy. Nicer places $ a night cheaper right down the block. Dirty sheets and pillow cases. Won't be back.
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Great customer service, but rooms too small
04/27/2009I stayed at this hotel from 4/1-4/4/09, and it was something to be desired. this hotel needs a lot of updating, and the bathrooms are very, ...
I stayed at this hotel from 4/1-4/4/09, and it was something to be desired. This hotel needs a lot of updating, and the bathrooms are very, very small. We upgraded to a larger room, (so we thought), but it was still small. The only other thing that the room had, was a sofa sleeper in it. Now on the flip side, the front desk people were very friendly and helpful. They gave good customer service the whole time we were there. The beds slept wonderful, so I have no complaints about that. Overall, the hotel could be a lot better once it has been updated.
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What time is check in?
10/16/2008I had an overall brief and positive stay at this hotel. my only stress came at check in time. i had called ahead of time to clarify the check in ...
I had an overall brief and positive stay at this hotel. My only stress came at check in time. I had called ahead of time to clarify the check in time and was told it was 2pm. This was perfect as I needed to be ready for a wedding at 3pm. When I arrived, I was told that check in time is at 3pm and that the room I had reserved,with a view of the bay, was unavailable. The staff was quick to find me a replacement room that I could get into immediately.